The hard-won customers of the metal stamping factory, in addition to developing new customers, also need to maintain regular customers. In the metal stamping industry, well-maintained old customers are often more important than developing new customers. So for metal stamping manufacturers, what needs to be done to maintain old customers?

1. Good after-sales service

Many stamping parts manufacturers changed their attitudes after signing the contract and receiving payment. They spend all their energy in the customer development stage. They don't know that after-sales service is also a point that customers value very much. Customers definitely don't want to cooperate with such a stamping factory. In order to retain customers and long-term benefits, good after-sales service and active problem solving are the basis for maintaining old customers.

2. Keep proper contact

Customer relationship needs to be maintained. Don't wait until there is an order to contact customers. Maintaining proper contact is mainly to deepen the customer's memory of you. Of course, this kind of contact should not be too frequent, too frequent may make customers feel disgusted.

3. Some greetings

There are many ways to greet old customers, including: text messages, phone calls, door-to-door visits, giving suitable small gifts and so on. In addition, some dinners, tea parties, etc. can be held at appropriate times to invite customers to participate, which can fully demonstrate our importance to customers and shorten the distance with customers.